At Talksure, our single-site customer contact center is the heart of our high-performance operation, staffed by expert, accent-neutral sales agents. We offer a wide range of services, from distribution and outsourcing solutions to top-notch customer care and bespoke products. Each day, we engage with 65,000 potential customers, seamlessly connecting domestic and international markets, resulting in 30,000 monthly sales. Our consultants are highly skilled, rigorously trained, and possess deep consumer behavior knowledge, excelling in both inbound and outbound marketing.

Our accredited FAIS/FSCA sales force sets the standard for excellence in representing your business. Trust Talksure to champion your brand with the professionalism it deserves

What We Do Best

BPO Solutions

BPO Solutions

Talksure delivers top-tier BPO solutions, partnering for sustainable sales growth.

CRM Services

CRM Services

Proven success in outsourced lead generation and sales for blue-chip companies.

Specialist Sales

Specialist Sales

Tailored and specialist campaigns that address sophisticated and complex requirements to help grow your business.

Commercialize Data

Commercialize Data

This is a Talksure speciality, we provide our customers with over 3,000 new customers every month.

Insurance Sales

Insurance Sales

We are able to sell insurance into regulated and non-regulated sectors and in both domestic and international markets.

Sales Capability

Sales Capability

Our skilled sales agents drive high conversions by cross-selling and upselling with tailored campaigns, rigorous training, and expert guidance. Your success is our priority.

Background

Unlocking Innovation
Together

At the heart of our operation lies a commitment to forging powerful, lasting partnerships. This commitment extends not only to our external collaborations but also within our organization. Our unwavering dedication to maintaining exceptional standards has consistently exceeded our customer retention targets year after year. We don’t just focus on business contracts; we build enduring relationships that endure the test of time.

Diverse Revenue
Generation

Our portfolio goes beyond insurance, covering a wide range of services, including vehicle tracking, security, roadside assistance, license renewals, telecoms, and publishing. Whether you’re in insurance or other industries, Talksure helps you diversify and boost revenue.

Choose Talksure to elevate your business with our comprehensive services and data-driven approach. Your success is our mission

Elevate Your Business

Discover a world of opportunity with Talksure, where data, analytics, and technology converge to create exceptional omni-channel experiences. We’re constantly evolving our digital capabilities to provide efficient, high-value solutions. Our advanced profiling and data segmentation technology ensure top-quality leads, while our focused data strategy, stellar data warehousing, and enriched customer databases optimize product success.

Experience Proven Campaign
Excellence

Our FAIS-accredited sales agents are highly trained and consistently deliver results across a spectrum of campaigns, from outbound telesales to inbound, cross-sell, and digital response strategies. We excel in affinity campaigns, conversions, and surveys.

Comprehensive Business Solutions

At Talksure, we offer more than just business process outsourcing. We provide tailored, omni-channel campaigns and specialized expertise. Our insurance sales extend to both regulated and non-regulated sectors, spanning domestic and international markets. Plus, our proficiency in outsourced Customer Care ensures your customers receive top-notch support.

Why Choose South Africa?

Nestled in the thriving coastal suburb of Umhlanga, Talksure finds its vibrant home in the heart of the continent’s contact center hub. This dynamic locale, renowned for international outsourcing, offers a cutting-edge infrastructure, digital prowess, easy access to major routes and an international airport, and a skilled, neutral English-speaking workforce.

Growing Industry

Growing Industry

South Africa: A booming hub with 210K+ call center agents, 26.5K+ dedicated to offshore excellence. Join the growth!

Skilled & English-Speaking

Skilled & English-Speaking

Skilled agents with cultural affinity deliver cost-effective excellence, powered by top-tier talent and infrastructure

Competitive Costs

Competitive Costs

Your prime contact center destination for sustainable, 50-70% cost savings with a favorable exchange rate.